The Interview is one of the most important aspects of the investigation we can do. It allows us as a team to know more about the people/business we're dealing with. We determine if, in fact, there is something for us to investigate. During this period of interviewing we take base pictures and readings so we are able to refer back to those readings if/when an investigation occurs. We also sketch out the floor plan of the desired location to best figure out where video, and audio equipment will be placed if an investigation takes place. We take note of appliances, and sometimes outlets, and switches that emit high EMF readings. All of these come into play prior to the investigation taking place.
In addition to the above, we also get to know our clients. We get to know some of their past, present, children, what they've experienced, and where. We get to know each and every client on a personal level. The more they know about us, the more they're going to rely on us to help. And the more we know about them, the more we're going to be able to help them. This is critical for our success in helping our clients.
We have developed a system where a member may receive an e-mail from a "client" asking for help. After receiving this e-mail, the member must then be able to ask pertinent questions related to that particular investigation. We also operate on a time frame, and if that time frame is not met, the interview certification is considered failed. In which case, the member trying to obtain this certification must wait 6 months before attempting this certification again.
If the member succeeds in the time frame, they must start to ask questions, and probe into the lives of our makeshift "Client" to determine whether or not an investigation is warranted. If all goes well for the member, they are talked to by the leader or 2nd in command as to what they did right, and what they could do to improve their interviewing skills.
After all of this is completed, the member must then go to an actual interview with a certified lead investigator. The member, for the most part, must remain silent during the investigation. They will take sketches, take base readings, and listen to the questions asked of the potential client.
After that actual interview takes place, the member and lead investigator will compare notes for the mutual benefit of the client. Notes are then reviewed and discussed as to what could have been asked to better understand the situation, and/or client.
After all of this has been successfully completed by the member, the lead investigator then sits down with the leader, or 2nd in command (if the lead isn't one of the two already) to discuss whether or not the member should obtain this certification.